Terms and Conditions

Welcome to WITHiN Lifestyle & Fitness Centre. By booking, attending, or participating in any of our services or visiting our studio, you agree to the following terms and conditions.

1. Bookings & Attendance

All classes must be booked in advance via our website or app.

Please arrive at least 5 minutes before class starts. Late arrivals may not be permitted for safety reasons.

If you are new, you may be required to complete a health screening or waiver before attending.

You agree that you are medically and physically fit to participate in our services.

2. Cancellations & No-Shows

Late cancellations or no-shows may result in a fee or the class being deducted from your pass.

For special events, workshops, or sessions, different cancellation periods may apply (usually 24–48 hours). These will be stated at the time of booking.

3. Memberships & Passes

Memberships and class passes are non-transferable and non-refundable, unless required by law.

Any suspensions or holds must be requested in writing via the cancellation or pause form which can be found on the online platform. The forms must be submitted 2 weeks before the date of required cancellation or pause.

Pauses and cancellations must be given 2 week notice.

Introductory offers are one-time only and cannot be paused or extended unless due to medical reasons.

4. Health & Safety

You must inform our team of any injuries, illnesses, or changes to your health that may affect your ability to participate.

We reserve the right to refuse participation if we believe it may compromise your safety or the safety of others.

Please use all equipment responsibly and follow instructor guidance at all times.

5. Respecting the Space & Community

WITHiN is built on real support, no ego, and mutual respect.
We have a strict zero tolerance policy for:

Discrimination or harassment of any kind

Toxic, judgemental, or unsafe behaviour

Disrespect towards staff or other members

Failure to comply may result in suspension or cancellation of your membership without refund.

6. Photos, Media & Promotions

From time to time, we may take photos or videos for promotional purposes.

You can opt out at any time, just let us know.

7. Liability Waiver

By participating in any class, session, or event, you agree to release WITHiN Lifestyle & Fitness Centre and its staff from any liability for personal injury, illness, loss, or damage, unless caused by our negligence. You understand and accept the risks involved in physical activity.

8. Changes to Schedule or Services

We reserve the right to update our class timetable, instructors, or services at any time.

We will always aim to give reasonable notice of major changes.

9. Contact Us

If you have any questions about these terms, please contact us at:
0423598868
or visit in person at WITHiN Lifestyle & Fitness Centre, Lake Macquarie, NSW